Sony Ericsson Xperia Neo update and Infinite View stopping unexpectedly

I just updated my Sony Ericsson Xperia Neo Android phone. After that, I could not open any contact, I always got an error message like:

“The application infinite view (process com.sonyericsson.infiniteview) has stopped unexpectedly. Please try again.”

As I failed to find a solution with Google, I called Sony Ericsson. They answered quickly and were able to assist me to fix the problem. I was very positively surprised! Now my payback is to make this solution Googlable.

To fix the problem:

  1. Go to Contacts.
  2. Choose “Back up contacts” from menu.
  3. Backup to SD card.
  4. Go to Settings/Applications/Manage applications, select “All” tab.
  5. Clear all data from “Contacts” and “Contacts Storage” applications.
  6. Go back to Contacts.
  7. Click “Done”, don’t import anything, you’ll have an empty phonebook now.
  8. Choose “Import contacts” from menu.
  9. Choose “One vCard” or something like that.
  10. Choose the file you backed up the contacts to.
  11. Choose “Filter” from menu.
  12. Choose “Phone contact”.
  13. Tick “All contacts”.
  14. It should work again.

That was actually the second method we tried. The first one was to remove and re-create Facebook accounts to the phone. So, if the above doesn’t work for you, try clearing the Facebook accounts. Maybe also other similar accounts as well.